InterFormNG2 includes a Print Queue manager, that you select this this option in the top ribbon:

  

With the Print Queue manager you can do these things:

• Choose exactly which printers, that should be handled by the print queue manager.
  

• Keep a copy of the print out - even if a directly connected printer could not be reached, so that the print out will be printed later, when the printer is available again.
  

• Work with the contents of the printer queues.
  

• Each print out and print job has a status to indicate the status of the print process.
  

• Choose to redirect print outs for one printer (which might have broken down) to another printer.
  

• Handle/view print queues for remote clients.
  

• In the tenant settings, Print queue retention period you setup a maximum number of print outs to be kept and for how long the print outs are to be saved.
  

Select printers for the print queue manager

In order to use the print queue manager, then you need to select this option on the printer(s), that you want to handle. You do that on the settings of the printer by enabling the option, Use printer queue:

Work with the queued print outs

You can view the queued print outs of a specific printer, if you select first the printer (where the print queue is enabled) in the Print Queue manager here.

The search options below are linked with the log keys, that has been registered in the workflow with the Log Info key component.

​

Before you do to that you need to decide if you want to do a normal search or an advanced search.

You select between the two types searches on the right by clicking either of the arrow keys as marked below:

  

Here we select the normal search, which is the top one. For details of the advanced search you should consult the advanced search for job logs.

 

The normal search looks like below:

  

After the search you can see the queued print outs below:

  

To the right of this list you the number of pages, the status and there are even some possible actions indicated with mouse-over:

The 3 actions are: Reprint, download and delete.

There are even more actions for the queued print outs. You can see those, if you click this icon on the left:

  

From the left they are:

     Close this list of options.

     Pause printing for this printer.

     Retry all failed print outs for this printer.

     Cancel all waiting print outs

     Delete all non-waiting print outs.

     Delete all print outs for this printer.

     Display a list of all actions, that has been done for this printer.

When done you click this icon (on the right) to get back to the print queue manager:   

Possible statuses of the print outs and jobs

These are the possible statuses of the print outs:

IDLE

• Waiting for jobs.

PRINTING

• Currently printing on the printer.
  

  Notice: If you restart the InterFormNG2 service while a print jon is in status Printing, then the status is reset to "error" when restarting server.  This may cause temporary false “Error” prints for prints currently printing on NG2 installations in multi-server setup. The false error prints will return to “Printed” state when printing is complete.

PAUSED

• All jobs will wait until un-paused.

ERROR

• Last print job caused an error.

The print job can have the following status's:

WAITING

• The job is currently waiting to be sent to the printer.

PRINTING

• The job is currently printing.

PRINTED

• The job have been printed without any errors (Only errors detectable by InterFormNG2).

ERROR

• The job failed to print (Typically a network error or caused by authority)

CANCELLED

• The job was cancelled.

INITING

• The job is currently being stored on the queue (This was added for very large jobs, which can take many seconds to write to the printer queue).

Redirect print outs to another printer

If a printer is e.g. broken down, busy or unavailable then you can consider to use the Print Queue Manager to redirect print outs to another printer.

In order to redirect the print outs you just select the normal (input) printer on the top left:

And then select the new target printer to redirect to on the right:

Work with print for remote clients

You can even choose to use the print queue manager for printers attached via remote clients. If you want to see the print queue for a remote client, then you first need to switch to remote clients by clicking the text, Switch to remote output in the top:

Now the Print Queue Manager looks a bit different as you now select between the remote clients on the top left: