With the InterformNG2 email log you can see all emails, that has been generated with InterformNG2.
A prerequisite for the email log is, that it has been activated via the email log setup.
In the email log you can see the status of emails, you can cancel, delete, download, forward emails and release and send emails via the email log. Not all actions are possible for all emails.
You find the email logs from the Dashboard via the email log icon on the top right:
If you click this, then you see a log of all the emails:
On the top left you see these search fields, that you can use, if you want to subset the list of emails:
The columns of the email log are explained below from the left to the right:
Ready | The email is ready, but have not been sent. |
Held | The email is held and will not be sent unless it is either released or forwarded. |
Sent | The email has been sent. It seems to have been sent succesfully, but the sender email address may have received an email regarding an error anyway. |
Queued | This status is shown for delayed emails, that has not been sent yet. |
Remote | If you have chosen to send the email via a remote client, then this status is shown. |
Error | The email could not be sent |
There are several possible actions for the emails in the email log. Not all actions are available for all emails. You can see the available actions for a specific email, if you hoover the mouse over the email. The possible actions are then shown as icons to the very right of the email row:
The possible actions are (from left to right):
If any delayed emails are shown in the email log, then you will see the options: Cancel key and Remove all on the top right:
You can use these options to manually cancel delayed emails. An alternative is the cancel delayed email component in the workflow.
In the screenshot above you can see, that one of the delayed emails has the cancel key: 1234. By typing 1234 as the cancel key in the entry field above you can decide to manually cancel all emails with this cancel key. When you click the Remove all text on the upper right the email are canceled/deleted. An extra pop-up window afterwards confirms the delete/cancel and shows the number of canceled emails.
You can setup a few things on the list of emails in the email log. That is done on the bottom right of the list:
With this you can select how many rows InterformNG2 should display per page. The possible numbers are: 15, 50 and 200.
With this icon the first (newest) screen is shown:
Click this to change the page to display the list to show newer emails:
Click this to change the page to display the list to show older emails:
Click this to list the oldest emails: